WrightRobbins Insights

The 5 Pillars of Cloud Computing: How They Impact Technology Learning Strategy


By this time we know Cloud Computing has started to drastically changed how people use technology in the enterprise. But have you really taken a look at how these technology shifts are improving efficiency?

  1. On-demand Self-service: Instead of emailing a request to IT, we can self-serve information and computing resources.
  2. Broad Network Access: Instead of accessing information via our laptop alone, we can use our phones, tablets, workstation: any device from any location.
  3. Resource Pooling: Instead of dedicated computer resources, people across divisions and silos can share the bandwidth, servers and information.
  4. Rapid Elasticity: Instead of fixed resources, resources can grow—and shrink–dynamically as needs shift.
  5. Measured Service: Instead of guessing what people are working on, you can measure their time, and resource usage.

We call these the five pillars of cloud computing and when it comes to developing your technology learning strategy, they’re a big deal. Because the cloud is a disruptive technology, it has caused disruption to organizations’ workforces and how they adapt to it. Compounding this is the fact that for the first time in US history, we now have four different generations in the workplace with vastly different learning styles—each with different world views, expectations, and comfort levels with technology.

So while cloud computing can indeed be beneficial, it also carries ramifications that will impact your learning and readiness strategies:

  1. Accessibility: Your learning program must be accessible from all kinds of devices, without barriers such as log-ins or sacrificing security. Younger employees are used to accessing information from anywhere, anytime, without hassle.
  2. Flexibility: Your learning program must be flexible. Employees of all generations want appropriate training, delivered in the right way, at the right time for their needs. Sometimes a virtual instructor is what’s needed; other times it’s self-paced webinars; and even good old in-class face-to-face training has its place. Millennials and GenXers both have shorter attention spans, and are used to looking up exactly what they need to know, just when they need it making just-in-time training strategies a must.
  3. Variety: Your learning strategy has to provide access to all kinds of information—role-based or siloed information is so last century! Learners want two-way dialog and discussion, in addition to content.
  4. Collaborative: Your learning strategy has to be collaborative. GenXers and Millennials want and expect collaboration, teamwork and feedback, through such varied channels as texting, discussion forums, and live chat. Yet the Boomers in your organization are less enamored of technology and prefer face-to-face collaboration.
  5. Measureable: Your learning strategy has to measure results—both of your training program and of your individuals. Cloud systems can meter and report when, what and for how long a person is using a computer resource, which can help you determine if they have learned the material and if the material is compelling.

Bottom line, your learning program must demonstrate ROI. If you apply your training resources appropriately to the new Cloud environment, and across generational expectations, how much more will you sell, how much more productive will your people be, how much can you shrink training costs?

To learn more about how a Cloud-appropriate training strategy can help your company drive more revenue, we’re offering a free one-hour consultation with a WrightRobbins learning architect. During that session, we’ll talk about how to transform your training strategy to align with your cloud environment and/or the overall makeup of your workforce. Contact us to get started.

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